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You can change your own ticket time using our online Re-booking Portal. 

Please note: our tickets have different pricing based on the date and time you selected to visit, and you are able to change your tickets using the link above to a similarly priced date/time.

If you're having trouble using the Re-booking Portal above, you may request a date change up to 36 hours before your original visit date/time by contacting us at: Info.washingtondc@legodiscoverycenter.com

• Include your order confirmation number (usually starts with a "6")
• Specify a new visit date and time for us to check into

If it's already the day of your visit and you need to come at a different time, we'll do our best to get you in as quickly as possible at that time. We may not be able to accommodate the change during busy periods like weekends & holidays due to capacity limitations.

Yes! The gift ticket is the perfect gift for the mini builders in your life!

Unlike our General Admission tickets, you do not need to pick a time and date to visit — the recipients just hop into the "I have tickets" line when they arrive with their gift tickets in hand!

Check our complete hours online before use. Must be used within 12 months of purchase.

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time.

No. Unfortunately, we do not offer refunds. However, we can change the ticket date to another date that is within 30 days of the original date of purchase. Contact us with your name and confirmation number (located on your ticket confirmation).

Any ticket(s) purchased from a 3rd party, must be handled through the 3rd party.