FAQS

LEGO® Discovery Center offers a highly interactive indoor LEGO® play experience where families are free to play, explore, craft, and laugh together. The 32,000-square-foot family attraction features 12 zones to discover, including DUPLO® Park, Building Adventure, Mini World, Imagination Express, Make Your Mini-Figure, Creative Club, Lego Tree of Imagination, The Lego Café, Heroes Adventure, 4D Cinema, The Workshop, and Space Mission. Numerous creative workshops will be planned throughout the year with our brand new team of Master Model Builders led by Andrew.  LEGO® Discovery Center is owned by Merlin Entertainments, a global leader in location-based entertainment (with brands such as LEGOLAND®, Madame Tussauds, and SEA LIFE Centers). 

LEGO® Discovery Center is next-generation LEGO fun where children can let their imagination and creativity run wild with LEGO® bricks. They can find inspiration in the Creative Workshops led by our Master Model Builders and in the Creative Club, where our Playmakers will help bring their imagination come to life, including a reimagined Space Mission where families can create their own rocket and scan it to send into digital space. We also kept our smallest builders in mind - in DUPLO PARK, children and their families can play and discover, solve puzzles, build with LEGO® DUPLO® and walk along the DUPLO duck pond.

Yes, there is a LEGO® shop. The LEGO® shop within LEGO Discovery Center Washington, D.C. is interactive. For example, you can have a mini-figure made to measure. No admission ticket is needed to enter.

Children aged 17 and under must be accompanied by at least one adult aged 18 and older to enter.

We are cashless. We accept the following credit cards: American Express, VISA, Mastercard

LEGO® Discovery Center is not a theme park but a small indoor attraction designed from the perception of a child between 3 and 12 years old. It provides a safe and fun environment for families with younger children to have fun together. Many of the designed facilities are therefore not designed or suitable for older children or adults. Such as the gaming areas or some attractions.

To ensure a consistently child-friendly play environment, we do not allow groups of adults, adult couples or adults alone regardless of ethnic background, gender or physical condition, who are not accompanied by a child/children. This policy was created in consultation with our visitors and we believe that we have taken an appropriate and practical position that matches the nature of the attraction and the visitor profile.

Having said that, we are well aware that the popularity of the LEGO® brick cannot be limited and that fans exist of all ages and abilities. That is also the reason that we regularly organize “adults only” events in which certain areas of the center are open, such as MINI WORLD, and additional activities such as presentations or lessons are organized to compensate for adults not using many parts of the attraction.

Once we open it will depend on the day, but generally, the LEGO® Discovery Center is quietest after 2 pm.

Like any popular attraction, we have to limit the number of guests at any one time. The best way of ensuring your child’s place is by booking tickets in advance! Please be advised that all ticket sales are non-refundable. The average visit takes approximately 2 hours, but once inside you can stay as long as you like!

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay for as long as you wish.

We do not allow outside food or beverage unless caring for babies or food allergies in children.

LEGO® Discovery Center encourages guests to enjoy deliciously fresh foods and snacks, and ice-cold sodas in our LEGO® Café.

LEGO® Discovery Center Washington, D.C. has been designed with your needs in mind. We review our risk assessments and policies annually to ensure that we remain as accessible as possible to all guests. We do not provide wheelchairs or strollers at our attraction.

Mobility
LEGO® Discovery Center Washington, D.C. is wheelchair accessible. The 4D cinema is wheelchair accessible. Please note that for the Imagination Express (short ride with trolleys) guests need to be able to transfer to the vehicle with or without assistance from a carer. The ride requires guests to be able to sit up unassisted. Unfortunately, our Hero Adventures Zone is less accessible. If necessary, our team members will be happy to assist you!

The whole attraction is air-conditioned. Please note that kids must wear shoes or sandals while playing in the center. 

Yes. We ensure that there are always staff members at the LEGO® Discovery Center who are trained in first aid.

We are stroller friendly, with family bathrooms with diaper changing facilities.

Re-entry is not permitted. Once inside, you're free to stay as long as you like but will not be permitted to exit and re-enter without purchasing another admission ticket.

LEGO® Discovery Center Washington, D.C. is a 100% Smoke-Free attraction. This includes all varieties of smoking, including vape pens, mechanical cigarettes, cigars, and more.

Advanced Purchase - Guaranteed Entry

• Click here to purchase tickets in advance of your visit!
• Upon your arrival to the Center, you will enter the "I Have Tickets" line at the start of your reservation.
• Please note during peak periods such as holidays, Spring break and Summer there may be a small wait upon entering the reservation line.

Walk-Up Purchase

• Proceed to the Admissions Counter or Kiosk at admissions to purchase tickets for the next available time slot.
• Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets in advance online.

Yes! The gift ticket is the perfect gift for the mini builders in your life!

Unlike our General Admission tickets, you do not need to pick a time and date to visit — the recipients just hop into the "I have tickets" line when they arrive with their gift tickets in hand!

Check our complete hours online before use. Must be used within 12 months of purchase.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry into the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

We strive to keep all our experiences and rides open during your visit, but this is subject to change without notice as they may be unavailable for unscheduled reasons.

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. There are 30-minute windows between reservation times to control capacity in the attraction. This creates a better experience for all our guests! 

During peak times, you may experience a short wait in the "I Have Tickets" line as guests enter the Center.  Pre-purchasing tickets in advance and having them available to scan on your mobile device will greatly improve wait times.

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time.

No. Unfortunately, we do not offer refunds. However, we can change the ticket date to another date that is within 30 days of the original date of purchase. Contact us with your name and confirmation number (located on your ticket confirmation).

Any ticket(s) purchased from a 3rd party, must be handled through the 3rd party.

No, annual pass holders do not need to make a reservation. Arrive on your date and time and admissions will scan your pass to let you in.  

For Anytime Annual Pass holders, your guests who are receiving the discounted rate do not need to make a reservation. Admissions will handle your guest rate. 

Yes, please bring your digital Annual Pass with you on the day of your visit.

Our Annual Passes are built with all of the biggest LEGO® lovers in mind! The Annual Pass includes year-long unlimited admission, discounts in our retail shop, Café, birthday parties, friends/family admission and so much more. Check out our Annual Pass Page for more information regarding Annual Pass purchases!

We are super proud to offer awesome perks for our Annual Pass members to enjoy. Review our Annual Pass page for more information!

All visitors wishing to enter the attraction must either have an Annual Pass or a pre-purchased single-day ticket.

Adults must be accompanied by children to enter LEGO® Discovery Center during regular operating hours. If you are an adult wishing to enter the Center on your own, you may do so during our scheduled Adults Night that takes place throughout the year. 

All children must be accompanied by an adult and supervised at all times during your visit to LEGO® Discovery Center. However, you may purchase Annual Passes for children and adults separately.

Yes! You can upgrade from your single-day ticket on the same day of that visit before you leave the attraction.

We do not allow outside food or beverages. However, our Annual Pass members can enjoy a 20% discount at our Café.

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay for as long as you wish.